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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynda Pfeiffer

May 29, 2024

5  out of  5 rating by Lynda Pfeiffer
"Everyone in the office is superb. I feel they are working for my best interests. Due to my car being totaled (rear-ended), I needed to sign over the title in person, but I that didn't register in my brain. The packet arrived in this office Brian offered to meet me half way, I live 60 miles away. The epitome of customer service. The claims department was able to figure out another route. Between this office and the claims department, my traumatic experience was taken care of in a pleasant and professional manner. Hopefully, I'll never have to drive the 60 miles in the future but I won't change agencies."
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Daryl DeLancey

May 23, 2024

5  out of  5 rating by Daryl DeLancey
"My State Farm Insurance Agent, Brian Richardson, Sr., wears the State Farm ad slogan with honor, pride, and dignity. True to the "good neighbor" concept, he makes you feel secure and valued as a customer. Especially when you suffer a loss or have been in an accident. A seasoned veteran, he knows the ropes and you can depend on his knowledge--and his concern for his customers. His staff is top-notch, as is the network of resources at his disposal. Like a good neighbor, Brian really is there for you."
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Dakari Jackson

April 20, 2024

5  out of  5 rating by Dakari Jackson
"My wife and I switched agents a several years ago and we have been more than impressed with Brian and his office staff. When we need answers, we are always given the best and correct answers and solutions. Brian always calls to check in on us when accidents or unfortunate situations come about which always softens the blow. Thank you Brian Richardson for all that you do and have done!!!!"
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Chris Pate

February 9, 2024

5  out of  5 rating by Chris Pate
"It feels great to be insured with a real insurance company again. Glad to be insured with state farm again"
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January 29, 2024

5  out of  5 rating by Austino
"Very kind and hellful"
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De'Andrea Smith

January 23, 2024

5  out of  5 rating by De'Andrea Smith
"So happy to be insured with State Farm! Denise was so nice and knowledgeable! She made sure our insurance needs were met! Thank you so much Denise!!"
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Andy Castel

January 12, 2024

5  out of  5 rating by Andy Castel
"Great job Denise Martinez!! She is awesome and help me a lot with all my business needs"
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Robert N Thomas

January 5, 2024

5  out of  5 rating by Robert N Thomas
"Brittany Richardson provided me with great service and is very knowledgeable and professional at her job"
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Philip Jackson Jr.

January 5, 2024

5  out of  5 rating by Philip Jackson Jr.
"I’ve been a customer of this office since late 2022 and I always feel like I’m being well taken care of with my insurance needs. Agent Brittany R. is always friendly and made referring my friends super easy! Would definitely continue to suggest this office to anyone who need’s insurance."
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Anthony Hughes

January 5, 2024

5  out of  5 rating by Anthony Hughes
"Prompt, courteous, and efficient service. The best insurance agent I've ever had."
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MLisa Richardson

December 22, 2023

5  out of  5 rating by MLisa Richardson
"This office is top notch. The staff is friendly and professional. My experience with Brittany was especially nice. She’s knowledgeable and personable. Exactly the kind of customer service the world is lacking right now. Thanks Brittany!"
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linda jefferson

October 31, 2023

5  out of  5 rating by linda jefferson
"My experience with this location has been so amazing!!! Saida Fernandez went above and beyond to make sure I got the best coverage for my vehicle. She was so patient and educated. She answered all of my questions and stayed on the phone with me until I was at ease and happy with her services and coverage . She made sure my insurance was affordable!! I highly recommend them!!!"
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Ed Guerra

October 31, 2023

5  out of  5 rating by Ed Guerra
"My car was stolen 10 days ago and once the 10 day standard waiting period for a stolen car was complete, Statefarm agency Manager Saida, helped me to quickly process the paperwork and mailed it! She went above and beyond to make the necessary calls to be sure the settlement check was transferred to my bank account immediately to replace my car. Saida was very professional and courteous from the time my car was stolen to the check transfer to my bank! This kind of professional & courteous service is what makes StateFarm the best! This is by far the most outstanding service I have ever experienced in my 50 years dealing with with car insurance competitors. I highly recommend this Statefarm agency!"
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Keith Stephens

September 5, 2023

5  out of  5 rating by Keith Stephens
"Great service and friendly staff!"
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Sheryll Bray

August 29, 2023

5  out of  5 rating by Sheryll Bray
"I appreciate the Exceptional Customer Service. The office manager (Ms. F.) is very helpful, timely and efficient. :)"
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The Kloset Korner

August 26, 2023

5  out of  5 rating by The Kloset Korner
"I met Brian at a Bears game and he showed me and my man a great time! Treated us like family!!!!!!"
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Matt Flores

June 30, 2023

5  out of  5 rating by Matt Flores
"Let me first say that every representative at this office is highly trained and very good at what they do, Saida was very communicative and followed up promptly to answer any questions and concerns I had. Excellent customer service and super friendly as well!"
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Saida Fernandez

March 2, 2023

5  out of  5 rating by Saida Fernandez
"Great customer service"
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Eileen Schwaller

October 28, 2022

5  out of  5 rating by Eileen Schwaller
"Brian has been my agent for a very long time . Both Brian and his staff are always helpful."
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jonathan rivera

September 28, 2022

5  out of  5 rating by jonathan rivera
"hands down the best place to get insured by statefarm. top tier customer service and knowledge. I'll never get insurance anywhere else"
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Greg Beal

June 24, 2022

5  out of  5 rating by Greg Beal
"Very professional, and respectful, they make you feel welcome with a smile, and answer any questions very professionally. I recommend anyone in that area that's looking for Insurance to go there!"
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Sadie Benca

May 20, 2022

5  out of  5 rating by Sadie Benca
"Brian is the absolute best, he has helped service my husbands family over 10 years! I'm fairly new with and he treats me like I've been a customer for as long as my husbands family! 10/10 recommend!"
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Yolanda Givens

March 16, 2022

5  out of  5 rating by Yolanda Givens
"Thank You So Much Mr. Richardson from Mr. Fleming. Brian Richardson is top notch. He is very Professional and Cares about his clients. His response time is great!! He listens to your needs/wants and goes above and beyond to provide you with the best options. I would say he is the Best in the Business. Quality and A+ service, he definitely provides. I highly recommend Brian Richardson. You will get a 5 star experience everytime."
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Venetta Steward

February 17, 2022

5  out of  5 rating by Venetta Steward
"Great! Always helpful and professional"
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Markita Alexander

August 17, 2021

5  out of  5 rating by Markita Alexander
"Brian offers exceptional service and is very responsive. He made sure I had the best coverage for my vehicles and home at a responsible price. His staff is very responsive and pleasant as well."